Client's Privacy Policy

Disclaimer 

Our website does not give legal advice.

This material is produced by David Kam and Co Solicitors. It is intended to provide general information in summary form on legal topics, current at the time of first publication. The contents do not constitute legal advice and should not be relied upon as such. Formal legal advice should be sought in particular matters.

Persons listed may not be admitted in all States or Territories.

Our costs are subject to review from time to time.

Privacy Policy

We are committed to protecting the privacy of patient information and to handling your personal information in a responsible manner in accordance with the Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, the Australian Privacy Principles – A summary for APP entities March 2014.and relevant State and Territory privacy legislation (‘privacy legislation’).


Collecting Information

We collect and hold the following kinds of personal information in carrying out our business and functions as a legal services provider. The kinds of personal information that we collect and hold about you will depend upon the nature of our relationship with you.

  • Name, job title, and contact details
  • Communications between you and us
  • Financial information
  • Information about your legal matter


We typically collect personal information about individuals from the following:

  • Our clients
  • Government agencies
  • Law enforcement bodies
  • Publicly available records
  • Public registries
  • Court or tribunal records
  • Regulatory and licensing bodies
  • Service providers
  • Parties to whom you refer us


Use and Disclosure

We collect, hold, use and disclose personal information for the purposes for which it was collected including:

  • Providing the services that our clients have requested
  • Contracting out some of our functions to external service providers and suppliers (such as barristers, title and court searches, surveyors, forensic witnesses, accountants, mediators, valuers, printers, carriers, mailing, photocopying, IT)
  • Maintaining, managing and developing our relationship with clients and potential clients
  • Complying with our legal and regulatory obligations
  • Carry out our functions as professional legal service providers.


We will treat your personal information as strictly private and confidential. We will only use or disclose it for purposes directly related to your matter, or in ways that you would reasonably expect that we may use it.

We will only disclose personal information in accordance with the Privacy Act.

Personal information may be disclosed

  • For the purposes for which we have advised that we are collecting it
  • When we have the consent of the individual to do so
  • As required by law
  • Under other circumstances where permitted under the Act.


For the purpose of our business activities, we may need to disclose some personal information to relevant staff.

We hold personal information in hardcopy files and in electronic form and take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

We store hardcopy files in offices, cupboards within an access-controlled premises. Under our records managements system, access to files is appropriately limited. We may apply additional security measures limiting access to information about files or store files in locked cupboards based on our clients' needs.


Access

You are entitled to request access to your personal records. We request that you put your request in writing and we will respond to it within a reasonable time.

We may deny access to your records in certain circumstances permitted by law. We will always tell you why access is denied and the options you have to respond to our decision.


Data Quality

We will take reasonable steps to ensure that your personal information is accurate, compete, up to date and relevant. For this purpose our staff will ask you to confirm that your contact details are correct when you attend a consultation. We request that you let us know if any of your contact details change and if any of the information, we hold about you is incorrect or out of date.


Overseas Transfer of Data

We will not transfer your personal information to an overseas recipient unless we have your consent or we are required to do so by law.


Review of policy

This policy will be reviewed as necessary, and any amendments will be incorporated into the updated policy.

Last Reviewed 19/10/2022

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